Invoicing and Payments
Thank you for choosing Universal Roofing & Exteriors as your trusted contractor for your home’s restoration project. Now that the work on your property is complete, we will begin collecting our final payment.
Our finance team will email you an invoice with a breakdown of charges along with an ACH payment link. You can pay through the link, credit card (3% processing fee), call your sales representative or local branch office and arrange for a check pickup, overnight your payment using the branch address on your invoice, or use Enhancify to finance your project.
If this is an insurance job:
We will begin working on getting payment released from your insurance provider and sending over your invoice for final payment.
Below we have provided pertinent payment and invoicing information for your reference. If you have any questions, please reach out to your Sales Representative.
- An invoice will be sent to the insurance company notifying them that your job is completed in order to get the depreciation check and any other supplemental funds released. Supplemental funds are monies paid by the insurance company for items that were not included on their estimate. Example: Permit fees. Insurance carriers will cover the cost of the permit fees if we send them proof the cost was incurred in the form of a receipt.
- Continual follow-up with the insurance carrier will be needed to get your funds released. Once payment is released, Universal is notified by the insurance carrier. Occasionally, payment may be released and sent to you before it is communicated to us. Please call your Sales Representative if this happens to you.
- The mortgage company may be listed on the check. These checks need to be sent to the mortgage company for endorsement. Please call the mortgage company and ask how they would like you to proceed.
- Funds should be released by your insurance carrier and payment completed within a 30-day time period. Your Sales Representative will follow up with you and request you to reach out to your insurance provider to help speed up the fund release in the event that your payment has not been paid in full within that 30-day time period.
We realize you have many choices and thank you for your business and look forward to serving your future needs!
