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The Do’s and Don’ts of Hail Damage Insurance Claims


The Do’s and Don’ts of Hail Damage Insurance Claims

Hail damage insurance claims are not as straightforward as storm damage claims. Yet the fact remains that hail damage can seriously compromise roof and siding performance. In this blog, residential roofing contractor Universal Roofing & Exteriors shares the do’s and don’ts of the hail damage insurance claim process.

DO: Keep Good Documentation

Note the time and date of the damage, and take as many photos of the damage as you can. Your smartphone should be able to take good quality, high-resolution photos, which can be helpful in supporting your claim. If possible, take photos of hailstones next to a ruler for scale. Additional supporting documentation includes storm reports from the National Weather Service.

DON’T: Hire the First Contractor Who Offers Repairs

There are a few good reasons why you shouldn’t sign up with the first contractor who offers roof repair services. Some of these “contractors” may just be running scams by offering well-disguised subpar roof repair work, which can potentially void your roofing warranty. It may also make you ineligible for insurance claims.

The process may be slightly different depending on the insurance provider, but, typically, a roofing contractor should first provide a written estimate of the repair costs. This estimate will then be used as the basis for the subsequent claim payout.

DO: Let Your Contractor Know About the Hail Damage as Soon as Possible

If you already have a trusted roofing contractor, let them know about your situation as soon as possible. They are the ones who are most familiar with your roof and what it will take to repair it. This is especially important if your roof is still within warranty. Letting other roofers work on your roof risks voiding your roofing warranty. As we discussed above, a written estimate is needed to file an insurance claim.

At Universal Roofing & Exteriors, we offer insurance claim assistance in addition to our roofing installation, repair and maintenance services. Give us a call at (317) 257-0779 or fill out our contact form. We serve customers in Carmel and Zionsville, IN.

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    No matter what kind of Indianapolis roofing project you need done, we at Universal Roofing & Exteriors can help you to achieve it. Whether you want your roof to be repaired or to be replaced completely, we can do it for you. We can send a contractor to examine your existing roof and let you know what needs to be done. Once their assessment is complete, they can give you various options on how to proceed. Once the roofing project gets started, our assigned contractor will make sure that it gets completed as efficiently and quickly as possible.


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